Refund & Returns Policy

Purchase with confidence. The P.I.G. Hog Trap stands behind the quality, durability, and effectiveness of our feral hog trapping systems.

100-Day Satisfaction Guarantee & 4-Year Limited Warranty

At The P.I.G. Hog Trap, we are committed to helping landowners, ranchers, farmers, hunters, and wildlife managers successfully eliminate destructive feral hog populations through proven trapping methods.

Because we believe in the effectiveness and durability of our products, qualifying purchases made directly from The P.I.G. Hog Trap may be returned within 100 days of the delivery date if you are not completely satisfied with your purchase, subject to the terms and conditions outlined below.

Additional Warranty Protection

In addition to our 100-Day Satisfaction Guarantee, every qualifying The P.I.G. Hog Trap system is backed by our comprehensive 4-Year Limited Warranty. This warranty provides long-term protection against qualifying defects in materials and workmanship, demonstrating our commitment to building products that perform in the field.

View the Full 4-Year Limited Warranty →

Return Eligibility

To qualify for a refund, returned products must:

Be returned within 100 days of delivery.
Include proof of purchase.
Contain all original components, hardware, accessories, and documentation.
Be free from excessive damage, abuse, misuse, or unauthorized modifications.
Be reasonably cleaned of mud, debris, and biological contaminants before shipment.

Whenever possible, products should be returned in their original packaging to help prevent shipping damage.

Full Refunds

A full refund of the product purchase price may be provided when:

The product is returned in its original configuration.
All components are present.
The product shows only normal, light use.
The return complies with this policy.

Original shipping charges are non-refundable.

Partial Refunds

Because our products are designed for field deployment, some wear is expected. However, partial refunds may apply when products:

Show significant wear or excessive use.
Are missing components or accessories.
Have been modified or repaired without authorization.
Contain damage unrelated to a manufacturing defect.
Are returned in a condition that limits resale or refurbishment.

Refund amounts will be determined after inspection of the returned product.

Non-Returnable Items

Custom-fabricated products
Custom-sized netting systems
Special-order components
Digital downloads
Electronic training materials
Gift cards
Products marked as Final Sale or Clearance

Damaged, Defective, or Warranty Claims

If your order arrives damaged or you believe a product contains a manufacturing defect, please contact us promptly. Depending on the situation, we may provide:

Replacement parts
Product repair services
Product exchanges
Refunds when appropriate

Many issues related to manufacturing defects may also qualify for coverage under our 4-Year Limited Warranty. Warranty protection is separate from our Satisfaction Guarantee and is designed to protect your investment long after purchase.

Photos of the damage or defect may be requested to assist in evaluating your claim.

Review Warranty Coverage

How to Start a Return

Before returning any product, please contact our customer support team. When requesting a return, please include:

Order number
Product purchased
Date of purchase
Reason for return
Photographs, if applicable

Once approved, we will provide return instructions and shipping information.

Return Shipping

Unless the return is due to our error, an approved warranty claim, or shipping damage caused by the carrier, customers are responsible for return shipping costs.

We strongly recommend using a trackable shipping service and purchasing shipping insurance for higher-value returns. The P.I.G. Hog Trap is not responsible for products lost or damaged during return transit.

Refund Processing

Once your returned item has been received and inspected, you will be notified regarding approval or denial of your refund.

Approved refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your financial institution.

Important: Our 100-Day Satisfaction Guarantee and 4-Year Limited Warranty are separate customer protections. The Satisfaction Guarantee allows eligible returns within 100 days of delivery, while the Limited Warranty provides long-term protection against qualifying defects in materials and workmanship. Review our complete warranty coverage here.

Our Commitment to Your Success

The P.I.G. Hog Trap was founded on a simple principle: helping customers achieve real-world results in the fight against feral hogs. If you have questions about deployment, setup, baiting strategies, trapping success, returns, or warranty coverage, please contact us before initiating a return.

Our team is committed to helping you maximize the effectiveness of your investment and achieve successful feral hog control.